Support
How can we help?
If Meeting Guardian is not showing an expected alert, first confirm that the calendar is connected, selected for monitoring, and that calendar permission is enabled in macOS System Settings.
Contact
Email support@meetingguardian.com with the macOS version, app version, calendar provider, and a short description of what happened.
Useful checks before contacting support
- Confirm Meeting Guardian is running in the menu bar.
- Confirm the calendar account is connected.
- Confirm the relevant calendar is selected for monitoring.
- Confirm the event includes the meeting time and, if needed, a supported join link.
- Open Settings, then About, then Sync diagnostics to see the latest refresh state.
Provider-specific notes
- Microsoft 365 accounts may require administrator consent before calendar access is available.
- Google Calendar access may be limited to approved test users until the Google OAuth app is verified for broader distribution.
- macOS Calendar requires permission in System Settings before local calendars can be monitored.
Account disconnect and data deletion
Users can disconnect accounts in Meeting Guardian Settings. More detailed steps are available on the Data deletion page.